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LoadSignal
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Automated track and trace for brokers, carriers & 3PLs

Know before they call.

LoadSignal watches every active load. When tracking goes quiet, your rules text the driver, check the reply against GPS and alert the right people. Your team only sees the decisions.

Request early access Follow an operation

Watch LoadSignal handle one load

  1. Load LS-28491, Chicago to Columbus, is in transit and LoadSignal is monitoring it.
  2. Tracking goes quiet for 35 minutes. Your stale-tracking rule opens an exception.
  3. LoadSignal texts the driver a check-in automatically. No driver app is needed.
  4. The driver replies: traffic on I-70, about 45 minutes late. The reply is checked against fresh GPS and the ETA moves from 14:35 to 15:20.
  5. Your ETA-slip rule alerts the load's watchers and drafts a customer update.
  6. Of 128 loads monitored, one thing needs a person: approving the customer update.

Your freight ecosystem.

ELD, TMS and freight platforms.

Availability and setup vary by platform.

Tell us your TMS

The operation is big.
Your next move is clear.

The dashboard ranks the work by operational exposure. See the commitment, the latest evidence, who owns the next step, and what has already been handled.

128 active loads126 monitored without human action2 human decisionsIllustrative operation
LoadSignal / Work next
The actual Work next queue, with two prioritized loads, their operational issue, next commitment, live tracking, owner and next action.

Keep the whole fleet
in the picture.

Current health, upcoming commitments and the reasons behind every exception. Your team can move from the queue to the full load record.

42 actions handled automaticallyIn the past 24 hours of this illustrative operation
LoadSignal / Fleet overview
The actual fleet health panel and map: 126 on track, one watch, one at risk, and no already-late loads.
Work next2 loads needing a person
01 / LS-28491 · Chicago → Columbus

Review the customer update.

ETA 15:20 EDT. Delivery appointment 15:00.

Driver contacted · location fresh · ETA updated
Dispatch team · review and approve
02 / LS-28518 · Atlanta → Nashville

Review time at the receiver.

On-site time has crossed the detention threshold.

Arrival evidence recorded · tracking live
Dispatch team · confirm the terms

Healthy freight stays in view. Exceptions carry their context into the work queue.

Inside the operations workspace

Your judgment.
Put to work.

Choose when a tracking issue deserves a response, what should happen, and how much LoadSignal can handle automatically. Change the rule below and watch the execution record respond.

Explore all 11 exception detectors
Track & Trace Operator/Operating rules
Interactive example
RULE 01

Recover a quiet tracking signal.

Change the rule. See the response.

Last location is at leastold.

Applies after a tracking exception opens.

02Choose the response
EXECUTION RECORD

The rule, applied.

Rule matched
LS-28491Chicago Columbus
ELD · In transit
10:12Last location received Indianapolis, IN
10:47
Your response threshold is met35 minutes without a position ≥ 30-minute rule
Driver check-inSent automatically
We've stopped receiving location updates for load LS-28491 (Chicago, IL → Columbus, OH). Open LoadSignal to restart tracking, or reply with your current location and ETA.
Load watchersNotified

Notified the team watching LS-28491, with the tracking issue and action taken.

Customer updateApproval required
We're confirming the current status of load LS-28491 (Chicago, IL → Columbus, OH) with the driver and will follow up shortly with a revised ETA.
Pending approval pauses repeat runs.

This request expires if the tracking issue resolves, or after 120 minutes. Customer messages always need a named approver.

2 actions completed. Messages requiring review stay in the approval queue.

Illustrative scenario · Times EDT
Pilot AI

“What needs
my attention?”

Ask about your operation. Pilot AI brings together load status, location freshness, arrival estimates and exceptions, then helps prepare the customer update.

Explore Pilot AI
LoadSignal Operations briefingIllustrative operation 10:51 EDT
Pilot AIFrom your load records

Start with the delayed delivery. Then review the detention exception.

  1. 01
    LS-28491Chicago → Columbus

    Review the customer update.

    Arrival is now estimated at 15:20 EDT, after the 15:00 appointment. Location is fresh; the delivery still needs attention.

    Load & arrival 1Location 2
    Read the customer draftNeeds approval

    Load LS-28491 is currently estimated to arrive at 15:20 EDT, 20 minutes after the scheduled appointment. We will keep you updated if the estimate changes.

    Prepared by Pilot AI. A dispatcher reviews and sends.
  2. 02
    LS-28518At delivery

    Review time at the receiver.

    The load has crossed its detention threshold. Confirm the billable time and contract terms before adding a charge.

    Detention exception 3
LS-28506 can stay off your list.

Dallas → Houston · Tracking recovered. No open exception.

Pilot AI answers from your records and creates drafts. Customer messages wait for your approval.

Load records inform the answer. The event record shows what happened.ETAs are planning estimates.

From booking
to first position.

Bring in the load from a rate confirmation, CSV, Rose Rocket Classic or your API. Connect the tracking source available on that truck.

Explore imports and connections
LS-28506 Dallas → HoustonIllustrative intake
  1. ReceivedRate confirmation.pdf

    Pickup, delivery, appointments and carrier details.

    CheckedAI extraction + your review

    Fields extracted. Matches and dates reviewed before import.

    On the load Load created

    The booking becomes an operational record.

  2. ReceivedCarrier email

    “Here's the tracking link for LS-28506.”

    CheckedLoad address + supported link

    One new link. No working link to replace.

    On the load Tracking connected

    Link attached automatically. Original email retained.

  3. ReceivedFirst valid position

    The carrier's shared truck location.

    CheckedSource + capture time

    The position joins this load's tracking history.

    On the load Monitoring active

    Location freshness and operational conditions are checked.

Choose the connection
for the load.

Your carriers don't all have to use the same method.

ELD / telematicsBetaSamsara · Motive

Connect the carrier account and map its vehicles. Loads configured for ELD receive the truck’s positions.

Carrier connection + vehicle mapping
Driver appBackground location

Drivers share position with the screen locked, send updates and upload documents from the load.

App installed + location permission
Driver tracking linkNo installation

Text the driver a link. Location flows while the page stays open; closing it or locking the phone pauses updates.

Open page + location permission
Carrier share linkExisting carrier tracking

Paste a supported link or email it to the load’s address. Safe matches attach automatically; conflicting links wait for review.

Supported, working share link

ELD setup is supported during early access. These are independent connections, not vendor partnerships.

Do drivers have to install an app?Do you work with Samsara or Motive?

The delivery ends.
The evidence stays.

Observed stops, tracking gaps and documents stay with the load. Turn time at the dock into a detention line, with the trip record ready for your invoice packet.

GPS arrival and departure beside the driver's reported times.
POD and BOL extraction for signatures, quantities and damage notes.
A customer packet with documents, the load summary and trip evidence.
Explore the complete load record
TRIP RECORD · DELIVERY STOP

Time at the receiver,
accounted for.

Free time2h 00m
Billable1h 20m
GPS arrival · 04:51 CDTDeparture · 08:11 CDT
3h 20m observed · $75/hour after free timeDetention line $100.00
Added by a person
INVOICE PACKET
Proof of deliveryPDF
Load summary & detentionPDF
Trip recordPDF

Prepared together. Reviewed before sending.

Illustrative example · customer terms determine the rate

When the board
outgrows the people
watching it.

For brokerages coordinating carrier tracking, customer commitments and follow-up across a busy load board.

How is this different from what my TMS already shows me?

Sound familiar?

Status still comes one load at a time, from a dispatcher opening tabs or working a call list.

Routine follow-up still depends on someone checking the TMS and chasing an update.

Your dispatchers have heard about a delay from the customer first.

You pay for a visibility platform and use a fraction of what it does.

Not the right fit if
  • You're running a handful of loads a week, where a spreadsheet still works.
  • You need a full TMS with billing and settlements. LoadSignal isn't one.
Early access

Put your operation on LoadSignal.

  • Bring a CSV or rate confirmation. We help get your loads and tracking connected.
  • Set thresholds, escalation contacts and automation behavior with us on a setup call.
  • Get direct product support and a say in what gets built next.

Start with your work email. We'll follow up about fit, setup and pricing.

Tell us about your operation Optional

We use this to reach out about early access, nothing else.

Early access is paid, and you see the price before you're asked to pay. Founding customers shape what gets built next and get their integrations first.

What does it cost?How do loads get in?